Cycling entrepreneur John Heard contacted our team of experts for help with setting up Wild Cycles, a new business offering adventure biking tours to destinations across the UK. Harper James Solicitors, the law firm for entrepreneurs, helped create the terms and conditions that John required for his company. Our commercial team advised the new venture on liability, the legal side of their sales packages and put in place measures to protect them against claims. This important support has enabled Wild Cycles to set off on the first stage of its journey as a business with assurance and confidence.
Commenting on the service he received, John, the founder of Wild Cycles, said: ‘Before I came across Harper James Solicitors, my experience of law firms hadn’t been great. Having worked in the service sector, I’d been accustomed to dealing with partners who were responsive and agile. But many of the law firms I contacted were slow to respond and were somewhat lacking in the customer service department. In comparison, Harper James Solicitors were a breath of fresh air. As soon as I contacted them, and explained the support I required, they were responsive, on the case and quickly got a grasp of what I required.’
John added: ‘The package suited us because the nature of our business and what we do means we had some quite specific terms and conditions we needed in place. The terms we needed drawing up weren’t off the shelf. Harper James Solicitors helped develop terms and conditions that suited the needs of our business. I would definitely recommend Harper James Solicitors to others and would consider using them again if we need legal support. Having access to legal services which grow with your business is a great idea.’
Rana Chatterjee, a commercial solicitor at Harper James who supported Wild Cycles, commented: ‘For Wild Cycles, having cast-iron terms and conditions in place was crucial and we were happy to help them. They are now already taking bookings and beginning to grow their business. Supporting companies at the start of their business journey is always particularly satisfying.’
Is your business just starting out and in need of commercial legal advice? For help with terms and conditions, as well as a range of other useful legal start-up matters, get in touch.