FAQs

We recognise that approaching a law firm and speaking with a solicitor may seem like a complicated process. We’ll do everything we can to ease you of any worries, and explain in detail our pricing models and processes with you up front.
To help explain more about us and the services we provide, we’ve included a list of frequently asked questions below.

On this page

  1. About Harper James
    1. Where are you based?
    2. What types of instructions do you handle?
    3. How long have you been in business?
    4. Do I need to visit you at one of your offices?
    5. Can you take over from my current lawyers?
    6. What are your business hours?
    7. Can I choose my own lawyer?
    8. Using the Harper James website
  2. Our service plans
    1. Which is the right plan for me?
    2. I don’t want to set up a regular monthly payment – can I just pay by the hour?
    3. Is there a minimum term to the Enterprise plan?
    4. Can I cancel my Enterprise service plan?
    5. How can you afford to provide a city grade of service at these prices?

About Harper James

Where are you based?

We have offices located in Sheffield, London and Birmingham, although our lawyers also work for clients based across the UK.

To find out how we can help you, call us on 0800 689 1700 or send us an email and we’ll get back to you. Our initial consultation is simply to discuss your requirements with no obligation. Once you have instructed us, you may want to arrange meetings with our solicitors at our offices or your own locations.

What types of instructions do you handle?

We’re a full service commercial law firm, which means we provide all manners of business legal services for our clients. We deal with commercial law in England and Wales but we can liaise with other jurisdictions.

Our lawyers can provide you with expert advice on matters including:

How long have you been in business?

We were originally founded in 2014 as ‘In-House Solicitors’ by our CEO Toby Harper. A year later, we successfully rebranded as Harper James Solicitors – operating out of our head office in Sheffield.

We’ve since opened our offices in Birmingham and London, and have lawyers based nationwide, helping clients across the UK and internationally.

Do I need to visit you at one of your offices?

Not at all. We’re more than happy to come to you, or arrange a meeting at a location of your choice. We can also contact you via Skype or on the phone, it’s up to you. To book an initial consultation to discuss your requirements, with no obligation, contact us online and we’ll get back to you.

Can you take over from my current lawyers?

Yes of course, please contact us so we can explain how to go about this. It’s a much simpler process than you might think and we’ll take care of the formalities for you.

What are your business hours?

Our office hours are Monday to Friday, 9am – 5.30pm. However, we’re committed to returning calls within 24 hours or less, so please feel free to contact us outside of these hours and we’ll get back to you.

For more information on our legal services or how we can help you, please call free on 0800 689 1700 and we’ll be happy to discuss your requirements in more detail.

Alternatively, you can email us your details here and one of our team will call you back.

Can I choose my own lawyer?

We will always try to accommodate any specific requests, but we can’t always guarantee the availability of a particular lawyer. However, our On Demand clients will always have access to a dedicated panel of lawyers with full account management.

For our other pricing packages, we do promise you’ll only ever have a solicitor that is an expert in the field of law that you require working with you. Our people are at the heart of everything we do and each have many years of valuable experience in helping business owners by providing expert legal advice and representation.

To discuss which lawyer might be best for your legal needs, please call free on 0800 689 1700 or contact us online – where we’ll be happy to listen to your requirements and suggest the most appropriate lawyer for you.

Meet the team

Using the Harper James website

You can find more about using our website in our legal disclaimer and terms of use section. You can also find out more about our cookie policy, privacy policy, and scam communications.

Our service plans

Which is the right plan for me?

We currently operate via three service plans:

Enterprise – this package allows you access to our team of expert lawyers for £189 a month, which includes one hour of legal advice each month and heavily discounted rates for any additional support required.

City – this is our standard hourly rate service for one-off instructions. There’s no regular monthly payments and rates are highly competitive when compared with traditional commercial law firms.

On Demand – this is ideal for medium and large businesses with an excess of £10m turnover, looking for ongoing legal support from a dedicated panel of lawyers. We provide significant cost savings for this service and it is fully account managed.

Call us free on 0800 689 1700 for more information about our service plans, or contact us online and we’ll get back to you

I don’t want to set up a regular monthly payment – can I just pay by the hour?

Yes – our City service plan is designed for any one-off instruction you have, without incurring a regular monthly cost.

Is there a minimum term to the Enterprise plan?

Yes, this is a 12 month rolling contract.

Can I cancel my Enterprise service plan?

Yes, you can cancel at any time if you’re reasonably unhappy with the service that we provide.

How can you afford to provide a city grade of service at these prices?

  • We operate with low overheads, meaning we can pass on significant cost savings to our clients
  • Our cashflow model is efficient, meaning we can collect fees by direct debit
  • The firm has one owner, so we don’t have a large group of equity partners to share our profits with
  • We’re self-funded with one equity partner, meaning the company has no debt

What next?

Please leave us your details and we’ll contact you to discuss your situation and legal requirements. There’s no charge for your initial consultation, and no obligation to instruct us. We aim to respond to all messages received within 24 hours.

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A national law firm

We mainly work remotely, so we can work with you wherever you are. But we can arrange face-to-face meeting at our offices or a location of your choosing.

Our commercial lawyers are based in or close to major cities across the UK, providing expert legal advice to clients both locally and nationally.

50-52 Newhall Street, Birmingham, B3 3RJ
Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9QE
10 Fitzroy Square, London, W1T 5HP
13th Floor, Piccadilly Plaza, Manchester, M1 4BT
Harwell Innovation Centre, 173 Curie Avenue, Harwell, Oxfordshire, OX11 0QG
2-5 Velocity Tower, 1 St Mary’s Square, Sheffield, S1 4LP

Our other locations

Immeuble Danica B, 21, avenue Georges Pompidou, Lyon Cedex 03, Lyon, 69486